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  Video Games Playstation 3 Xbox 360 Nintendo Wii Playstation 2 Import Playstation 2 Gamecube Import Gamecube X-Box Import X-Box Dreamcast Import Dreamcast PlayStation Import PlayStation Nintendo 64 Import Nintendo64 Neo Fami PSP Import PSP Nintendo DS Import Nintendo DS GB Advance US Import GB Advance Game Boy Nokia N-Gage Wonderswan Neo Geo Pocket Sega Game Gear Close-Out Specials Pre-Owned Vintage Games Game Accessories Playstation 2 Gamecube X-Box Dreamcast Playstation Nintendo 64 PSP Nintendo DS Gameboy Advance Gameboy Store Information Wholesale Inquiries Location & Hours Customer Service Shipping Rates Track Your Package! Samurai Figures Mifune Samurai Nakamura Samurai Zatoichi Samurai Toys & Gifts American McGee's Crazy Bones Egg Phone Everquest Fisher-Price Hand-Held Games Harry Potter Hello Kitty Hit Clips Hot Wheels Interactive Pets Jungle Plush Sets Mattel Barbie Matrix Toys Micropets Model Planes Scooters Tonka Toys Water Yoyo Z-Cards Anime Section Anime Artbooks Anime Desk Clocks Anime Plushes Beast Wars Card Captor Sakura Collectible Figures Dragon Ball Z Final Fantasy Front Mission Toys Godzilla Toys Gundam Hamtaro Handheld Beatmania Import Trading Cards Kingdom Hearts Macross Figures McFarlane Toys Monster Rancher Music CD's Parappa Clocks Pikmin Plushes Power Rangers Powerpuff Girls Princess Mononoke Robocon Toys Rockman Toys Sailormoon Sakrua Wars Studio Ghibli Transformers Wall Scrolls Yu-Gi-Oh! Zoids Digimon Toys U.S. Digimon Pokemon Board Games English Cards Japanese Cards Southern Island Pokemon Bedding Movies & Videos Toys and Gifts Party Supplies Video Games |
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If you have any questions that are not answered on any of our pages, please contact us by our e-mail, info@toysnjoys.com, using the form below, or call us at (808) 737-6940. For our customer service store hours, please go to: http://www.toysnjoys.com/store.html Payment We accept credit card payment by all major credit card companies, Visa, Mastercard, American Express, and Discover. We also accept money order and checks. For any returned checks, we will charge a $20.00 fee. We also accept wire transfers, if you are interested in doing a wire transfer, please let us know, and we will e-mail you our bank details. If you have any questions regarding payment options, you can send us an e-mail or give us a call. You can also purchase items using PayPal to our e-mail account, paypal@toysnjoys.com. For more information regarding PayPal payments, click here. Due to nature of the anime/video game business, we are not able to maintain consistent inventory and guarantee availability of certain items after you placed your order. You may provide several additional choices in the "COMMENTS" section of the shopping cart page. For orders paid with check/money order, any items not in stock will be backordered, and shipped out when it is back in stock. If the item is not back in stock, you have the option to select replacement items or get a refund. Also, if all items ordered are unavailable, we will simply return the check back to the customer, or if the cash was cashed, we will issue you a check for the same amount. Special Payment Requirements For customers located in certain countries (i.e. Indonesia, Malaysia, Vietnam, among others), we require customers to fax or scan images of the fronts AND backs of their credit cards and the fronts of a government issued ID (i.e. IDs, passports, etc.) for verification. The reason for this is there are many fraud orders, and we must protect our customers and ourselves. Faxes are to be sent to (808) 735-0449, or scanned images are to be e-mailed to billing@toysnjoys.com. We have requested this information for many years, and many customers have complied to our policy. If you can't comply, please DO NOT place an order. If you have any questions regarding this matter, please give us a call at (808) 737-6940. Special Note on the Products We Sell We are a company that sells both domestic and imported toys and video games. Customers who are collectors generally expect our imported toys to be in Japanese, instructions to be in Japanese. Japanese toys generally are released only in Japan or released first in Japan then in the U.S. For more information, please click here. Policy on Website Errors Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Toys n' Joys reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Toys n' Joys will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with Toys n' Joys' Return Policy. Return Policies --------------------------------------------------- At Toys N' Joys, we try our best to give you top quality items as fast as we can. We understand that customers may not always be 100% satisfied and we have tried to simplify our return process to help keep you the customer happy. If you need to contact our returns department, send all e-mails to returns@toysnjoys.com.
Please ship returns to:
Toys N Joys
All e-mails must be directed to the correct department/e-mail address to help aleviate the mail problems. If wrong e-mails are sent to the wrong e-mails, the e-mail will be deleted. Also please do not send 1 e-mail to mutliple addresses. We will try to answer all e-mails within 1-2 business days.
Order Status: Defined
Disclaimer: prices and availability of products are tentative and may change without notice. Disclaimer: We reserve the right refuse or cancel any and all orders. | ||||||||||||||||||||||||||||||
